Privacy Policy

Effective Date: June 2026

Mental Health Counseling Wellness Services, PLLC ("Practice," "we," "our," or "us") values your privacy and is committed to protecting the personal information you provide through our website.

Information We Collect

We may collect information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Information submitted through contact forms

  • Appointment request information

  • Waitlist registrations

  • Newsletter or marketing sign-ups

We may also collect certain technical information automatically through website analytics tools, including:

  • IP address

  • Browser type

  • Device information

  • Website usage data

  • Cookies and similar technologies

How We Use Information

Information collected may be used to:

  • Respond to inquiries

  • Schedule consultations and appointments

  • Provide information regarding services

  • Send requested communications

  • Notify individuals of service availability

  • Improve website functionality and user experience

  • Maintain website security and performance

Marketing Communications

If you provide your email address through a waitlist, newsletter, lead form, or website form, you may receive communications regarding services, educational content, practice updates, and appointment availability.

You may unsubscribe from marketing communications at any time.

Third-Party Services

This website may use third-party platforms and services including, but not limited to:

  • Squarespace

  • SimplePractice

  • Google Analytics

  • Meta (Facebook and Instagram)

  • Email marketing providers

  • Scheduling and communication platforms

These providers may collect and process information according to their own privacy policies.

Cookies and Analytics

Our website may use cookies, analytics tools, and tracking technologies to understand website traffic and improve user experience.

You may disable cookies through your browser settings, although some website features may not function properly.

No Therapist-Client Relationship

Use of this website, submission of forms, email communications, newsletter subscriptions, waitlist registration, or appointment requests does not establish a therapist-client relationship.

A therapist-client relationship is only established after all required intake procedures have been completed and a formal agreement for services has been executed.

Protected Health Information (PHI)

Please do not submit confidential clinical information, sensitive health information, or emergency communications through website forms, social media platforms, or unsecured email.

Protected Health Information is managed through secure clinical systems when an individual becomes a client of the Practice.

Confidentiality and Security

We take reasonable administrative, technical, and physical safeguards to protect information submitted through our website.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure, and we cannot guarantee absolute security.

Emergency Situations

This website is not intended for emergency communications.

If you are experiencing a mental health emergency, call 911, contact your local emergency services, or go to the nearest emergency room.

You may also call or text 988, the Suicide & Crisis Lifeline.

Children's Privacy

This website is not intended for children under the age of 13. We do not knowingly collect personal information from children through this website.

External Links

This website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

Contact Information

Mental Health Counseling Wellness Services, PLLC

Dr. Ashley White, LMHC

For questions regarding this Privacy Policy, please contact us through the Contact page on this website.